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Fanditt recognizes that clear delivery timelines are essential for a positive shopping experience in Singapore. This document outlines our logistics procedures, including how we manage your orders from the moment you click the purchase button until the items arrive at your doorstep.
We strive to maintain a transparent process that allows you to plan your footwear needs with confidence.
Fanditt operates exclusively within Singapore. We do not provide international shipping or handle orders destined for locations outside the borders of Singapore. By focusing our logistics on this specific region, we can manage our delivery timelines more effectively and ensure that our local community receives consistent service.
If you are ordering from within Singapore, our team is ready to process your request.
Once you place an order on our website, our warehouse team begins the fulfillment process. We require exactly one business day to prepare your items for shipment. This handling time involves inspecting the footwear, packaging it securely, and organizing the necessary documentation for our logistics partners.
We define business days as Monday through Friday, excluding public holidays observed in Singapore. Any orders placed over the weekend or on a holiday will begin the processing stage on the next available business day.
After the initial handling period is complete, your package enters the transit stage. Our total delivery timeline typically ranges from three to four business days. This duration encompasses the time the package leaves our facility and travels through our local logistics network to reach your address.
We work closely with our delivery partners to ensure that your shoes are handled with professionalism and arrive within the stated timeframe. While we aim for consistency, please note that delivery schedules are subject to the operational hours of our logistics providers.
You have the option to cancel your order as long as the product remains at our facility during the handling phase. Once the item is dispatched and the order is with our logistics partners, the cancellation window closes.
At this stage, the delivery must be completed as scheduled. If you realize you need to cancel a purchase, please contact us immediately to see if the package is still in our possession.
Fanditt operates using a Cash on Delivery (COD) model. This means that you are required to provide the full payment at your doorstep when the items are delivered. We do not charge any shipping costs or hidden fees for our services. The price displayed during your checkout is the final amount you will pay to the delivery agent.
Since we do not collect digital payments, we do not require your banking details during the ordering process. We believe this model offers a straightforward way to shop for footwear in Singapore without any unexpected pecuniary surprises.
Company Name: Fanditt
Email: support@fanditt.com
Live Hours: 9AM to 4PM, SGT, (Monday to Friday)